Privacy and Cookies Policy

Introduction

At Programix.ca, we are committed to safeguarding your privacy and responsibly handling the personal information we collect. This policy outlines how we collect, use, protect, and manage your information. It also explains how we use cookies and similar technologies on our website.

By using our website, you agree to this Privacy and Cookies Policy.

Information We Collect

Personal Information

We collect personal information when you interact with us, including but not limited to:

  • Full name

  • Email address

  • Phone number

  • Billing address and other necessary details to provide our services

Automatic Information

When you visit our website, we may automatically collect certain information through cookies and similar technologies, such as:

  • IP address

  • Browser type and operating system

  • Pages visited and time spent on the site

  • Referring URL

Use of Information

We use the information collected for the following purposes:

  • To provide the requested services

  • To respond to inquiries and send quotes

  • To manage administrative processes, such as billing and technical support

  • To enhance the browsing experience on our website

  • To send promotional communications (with your consent)

Data Sharing

We do not share your personal data with third parties, except in the following circumstances:

  • When required by law or a court order

  • To process payments through secure payment platforms

  • With service providers who assist us in delivering our services, under strict confidentiality agreements

Data Protection

We implement physical, technical, and administrative security measures to protect your information from unauthorized access, loss, or theft. However, please note that no data transmission over the internet can be guaranteed to be entirely secure.

Your Rights

In accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the following rights:

  • Access: Request information about the data we have collected about you

  • Rectification: Correct any inaccurate or incomplete information

  • Withdrawal of Consent: Withdraw your consent for certain types of data processing

  • Deletion: Request the deletion of your personal data, where applicable

To exercise any of these rights, please contact us using the details provided below.

Use of Cookies

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help improve your browsing experience and allow us to analyze website usage.

Types of Cookies We Use

  • Essential Cookies: Necessary for the basic functioning of the site

  • Analytics Cookies: Help us understand how users interact with the site to improve its functionality

  • Personalization Cookies: Remember your preferences for a more customized experience

  • Advertising Cookies: Used to display relevant ads on other websites

Consent and Settings

Upon your first visit to the site, a banner will appear asking for your consent to use non-essential cookies.

You can manage your cookie preferences through this banner or disable cookies in your browser settings. Please note that disabling cookies may impact the functionality of certain parts of our site.

How to Delete Cookies

You can delete cookies stored in your browser by following the instructions provided in your browser’s settings. For more information, consult your browser’s help section.

Policy Changes

We may update this Privacy and Cookies Policy from time to time. Any updates will be posted on this page, along with the date of the latest revision.

Last updated: December 26, 2024

Contact Us

If you have any questions or concerns about this policy, please contact us at: